Loan Servicing Associate

PositionTitle: Loan Servicing Associate
Location:Rockport, ME
Camden National Bank is a full-servicecommunity bank that offers an array of consumer and business financial productsand services, accompanied by the latest in digital banking technology toempower customers to bank the way they want. The Bank provides personalizedservice through a network of 60 banking centers, 76 ATMs, and lending officesin New Hampshire and Massachusetts, all complimented by 24/7 live phonesupport. We are dedicated to enriching the lives ofpeople, helping businesses succeed, and vitalizing the communities we serve. Weoffer outstanding benefits, training, and development programs as well as arewarding culture that encourages a healthy work-life balance.
We are seeking a Loan Servicing Associateto join our growing team at our Rockport location! The Loan Servicing Associate will act assubject matter expert ('SME') for Bank customers, branch personnel and otheroperational areas for issues related to the managing of Tax and InsuranceEscrows.
Displaysextensive working knowledge of Bank application software by utilizing dataterminals to obtain customer information, account balances, accounttransactions, etc. Performs specializedinquiries, maintenance and research utilizing various Bank software systems.
Workingclosely with the Bank's third party vendor, ensuring the customer's PropertyTaxes are managed with the appropriate Municipalities to keep the customer andthe Bank in compliance with stated regulations.
Work closelywith customers in resolving Tax & Sewer Liens and Foreclosures issues that jeopardizethe Bank's collateral by finding a mutual beneficial resolution.
Answerstelephone inquiries from branches and customers. Performs appropriate account research toaddress customer inquiries. Assistscustomers with loan related issues via telephone and written inquiries,provides customers with copies of statements, bills, etc.
Preparesaccounting and remittance reports for secondary market investors.
Performsloan correction maintenance involving transaction processing work, adjustmenttransactions, and various customer initiated computer maintenance.
Completemonthly reconciliations of Loan Servicing general ledger accounts.
Calculatesloan payoffs, provides oral and written payoff quotes. Completes system work to process payofftransactions in an accurate and timely manner.
Assistsin ensuring that the Bank is in compliance with local, state, and federalregulations.
Highschool diploma or general education degree (GED); or three to six monthsrelated experience and/or training; or equivalent combination of education andexperience.
Paid Time Off andHoliday Pay
Access to theEmployee Assistance and Wellness Programs
401(k) RetirementSavings Plan with Company Match
TuitionReimbursement and Career Development
Free Checking andSavings Accounts, Bill Pay and Loan Rate Discounts
Health, Dental andVision Insurance
Medical andDependent Care FSAs
Companycontribution HSAs
Basic andSupplemental Life Insurance
Short and LongTerm Disability Insurance
Training anddevelopment opportunities
AboutCamden National Bank:
Camden National Corporation (NASDAQ:CAC),founded in 1875 and headquartered in Camden, Maine, is the largest publiclytraded bank holding company in Northern New England with $3.9 billion in assetsand nearly 650 employees. Camden National Bank, its subsidiary, is afull-service community bank that offers an array of consumer and businessfinancial products and services, accompanied by the latest in digital bankingtechnology to empower customers to bank the way they want. The Bank providespersonalized service through a network of 60 banking centers, 76 ATMs, andlending offices in New Hampshire and Massachusetts, all complimented by 24/7live phone support. Comprehensive wealth management, investment, and financialplanning services are delivered by Camden National Wealth Management.
Employmentwith Camden National is on an at-will basis, meaning employment is notguaranteed for any specific period of time, and any employment relationshipestablished may be terminated by either party at any time, for any reason, withor without notice. Completion of an employment application is not a contract,express or implied, guaranteeing employment. Camden National Bank is an EqualOpportunity Employer and does not discriminate on the grounds of race, color,religion, sex, sexual orientation, including gender identity and genderexpression, national origin, citizenship status, age, disability, geneticinformation or veteran status.

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